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NIH Public Access Policy Compliance: Medical Library Services

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Staff at the Medical Library offer a variety of services to assist PIs and authors with the Public Access Compliance process. This page details the services that we offer and are prepared to perform. However, our services are limited due to the nature of the policy, the structure of the NIHMS system, and copyright law. Please be advised, Medical Library Staff cannot:

  • upload or submit files an author or PI's behalf
  • serve as delegates for authors or PIs
  • serve as a reviewer or approve files in NIHMS
  • contact publishers on an author or PI's behalf
  • contact NIHMS or the NIH on an author or PI's behalf

If you have additional questions about the services detailed on this page, please contact

Duke's Current Compliance Rate


Check the status of your articles in NIHMS or "My Bibliography" to ensure compliance and ensure greater access to scientific information.

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Automated Compliance Emails

Beginning January 2023, the Medical Library implemented an automated email system to assist PIs and authors with the notification of non-compliant publications. These emails will come from "Duke NIH Public Access Compliance" ( and will include action items, resources, and contacts to help researchers become compliant as soon as possible. Typically, these emails will be sent to the PI listed on the grant that was cited in the non-compliant publication, though other authors on the paper may also be notified.

The data used for these emails is comes from the NIH's Public Access Compliance Monitor database (PACM). While this data is intended to assist librarians and administrators with compliance, it is not perfect. If you believe that you received an email in error or that an article mentioned in the email is not associated with your grant, the Medical Library can assist with troubleshooting, though we are not responsible or in control of how the data is reported.

NIH PAP Courses & Education

In addition to basic troubleshooting, the Medical Library also offers one-off classes to introduce or refresh researchers with the NIH Public Access Policy. Classes can cover the basics the basics of the policy, submission methods, best practices to limit delays, and frequently asked questions. These sessions typically last 60 minutes, but can be tailored to fit the needs of any group or course.

To request an NIH PAP Compliance Class for your group, click here and complete the form.

Basic Troubleshooting Assistance

Keeping in mind the limitations listed above, the Medical Library's NIH PAP Compliance team is happy to assist with basic troubleshooting. Typically, this includes checking for data within NIHMS or the Public Access Compliance Monitor Database, assisting with determining the submission method (A-D), or identifying where the submission is stuck along the process. For assistance, please send an email to Our team attempts to respond to requests within one business day; however, we appreciate your patience.

For additional assistance, contact the NIHMS Help Desk (